If you require wheelchair assistance, please notify us through email at info@eliteprivateservices.com before making a reservation.

Yes! We provide child seats. To make sure that the child seat is provided just add it while booking or contact us.

Yes, you have the option to cancel your reservation for free up to 60 minutes before the specified pick-up time. That means everything is finalised and planned ahead of time, so there are no unpleasant surprises or cash arrangements to worry about. We presently take Visa, MasterCard, and American Express, as well as the majority of major debit cards. We also accept PayPal payments. You can also choose to pay cash or with your credit card when you return to the car after the ride.

We can track your flight and alter your pick-up time automatically if you provide your flight number. The driver will wait 60 minutes after your flight has arrived. This should give you enough time to clear customs, gather your belongings, and make your way to the arrivals hall.

All taxes are included in our prices. When you order an airport transfer, we add a Meet & Greet service, which means we track your aircraft and wait 60 minutes after it lands. The driver will wait 15 minutes after the specified pick-up time if you request a trip back to the airport – or any other transfer that does not depart from an airport, such as a hotel or house pick-up. Please contact us or ask the driver for additional requests such as a daily newspaper, your favourite drink, or other concierge services

We can usually accommodate bookings made within a few hours of your journey. However, we recommend you book as soon as you know your travel plans to ensure availability.

Your chauffeur will unconditionally respect your privacy and confidentiality. Our chauffeurs are career professionals, very prudent and discreet. In addition, as standard practice our chauffeurs all sign a non-disclosure agreement with Elite Private Services.